Michael Torres

Michael Torres leads HomeLieder's team of relocation counselors—the dedicated professionals who serve as each employee's single point of contact throughout their move. Under his leadership, HomeLieder has maintained a 98% client satisfaction rate and industry-leading Net Promoter Scores.

Michael joined HomeLieder in 2008 as a relocation counselor and quickly rose through the ranks based on his commitment to employee experience. He developed the company's counselor training program, which emphasizes empathy, proactive communication, and problem-solving.

Michael believes that the quality of the counselor relationship is the single most important factor in relocation success. He personally mentors new counselors and regularly solicits employee feedback to continuously improve the service experience.